Roubina Belian Named Head of Client & Operations at MultiBank Group
Roubina Belian is named Head of Client Experience & Operations at MultiBank Group, a move that puts client care and daily ops in focus.
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Roubina Belian Named Head of Client Experience & Operations at MultiBank Group | Business Hub Middle East
Roubina Belian has been promoted to Head of Client Experience & Operations at MultiBank Group. The move is an important step in her career in online trading and financial services.
In her new position, Belian will lead work aimed at improving the client journey and strengthening day-to-day operations. She will also help shape service standards across key parts of the business. Her role includes guiding client experience plans, supporting internal processes, and helping make sure clients receive reliable service across the company's platforms and markets.
The promotion highlights Belian's ongoing role at MultiBank Group and the company's focus on strong leadership in client service and operations. As competition grows in the global brokerage market, client experience has become a clear point of difference for financial firms that want to build trust, keep clients, and deliver steady value over time.
Her new role also comes at a time when brokers are paying more attention to smooth onboarding, responsive support, efficient operations, and technology-led service models. Belian will be at the center of those efforts, helping MultiBank Group improve client satisfaction and maintain high service standards across its international business.
About MultiBank Group
MultiBank Group is a global financial derivatives institution that offers online trading across several asset classes, including forex, metals, shares, indices, commodities, and digital assets. It also provides trading platforms, liquidity solutions, and financial technology services for retail and institutional clients.
Founded in 2005, the group has built a broad international presence and serves clients in multiple regions through regulated entities. MultiBank Group positions itself as a provider of secure, transparent, and technology-driven trading solutions, with support for advanced platforms, competitive pricing, and client service.
The company has continued to expand by investing in regulatory licenses, technology infrastructure, and support capabilities. Its operations include a wide range of trading products, institutional-grade liquidity, and multilingual support for traders, partners, and professional market participants.
With Belian now leading Client Experience & Operations, MultiBank Group is set to strengthen its service structure, improve operational performance, and support a better trading experience for clients worldwide.
